Help & Support
Common questions, answered.
How do I book an appointment?
Search or browse to a business, tap Book, pick a service and time, and confirm — you'll need to sign in first with your phone number.
How does the live queue work?
If a business supports walk-ins, tap Join Queue on their profile. You'll see your position and estimated wait, updated in real time, and get notified when it's almost your turn.
Can I cancel or reschedule a booking?
Yes — go to My Bookings, find the booking, and tap Cancel or Reschedule.
Why didn't I get a notification?
Make sure you've allowed notifications for scyappo when prompted. You can also always see your live status and updates in the Notifications tab.
How do I delete my account?
Go to Profile → Delete Account. This permanently removes your personal data.
I'm a business owner — how do I list my business?
Visit the "For Businesses" section from the homepage to register.
Still need help?
Send us a message and we'll get back to you.